A large part of the work we do at the Community Commons is encouraging our members to use data to understand their own community, and we believe that goes for us too. Our team is consistently working to understand who our members are and what they need from the Commons.
In the past two years we have, with the help of Network Impact, developed a solid theory of action that provided us with concrete recommendations and a roadmap for a better, more user-centric site.
This report is a reflection of our evolution. While still not perfect, we’ve come a long way and we couldn’t have done it without the support of partners and members like you. Thank you for being a part of Community Commons!
Growth in Membership and Site Activity
We’ve seen a steady increase in new members in 2015, but more importantly there has been a significant increase in returning members—which we see as a reflection that users are finding value in the tools our site offers.
Growth in Reporting
Our free, publicly available Community Health Needs Assessment (CHNA) report is, by far, the most utilized tool on the site. There have been huge increases in our members creating, saving, and downloading CHNA reports—making our site a top hit in Google searches and a highly respected source for CHNA-related data visualization and analysis.
Growth in Mapping
Our Geographic Information Systems (GIS) mapping tools continues to be one of the most popular tools on the site. We consistently see growth in the number of members saving and downloading maps—which we believe illustrates an increase in skills and capacity and more confidence in their work.
Growth in Social Media & Web Presence
Our community stays connected to us through various communication and social media channels. The steady rise is subscribers tells us that our members want to know the latest stories, data, and tools we have to offer.
We are now ready to move into the next stage of the Community Commons, but we want you—our members—to have a say in the evolution. A member survey will be coming out in a few weeks that will ask about the priorities and functionality you would like to see on the Commons. We encourage you to take part so the site can continue to serve you and your work.